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Table of content: Part I: FOUNDATIONS OF INTERNET MARKETING.
1. Internet Marketing as Part of Marketing Communications Mix.
2. The Internet Value Chain.
3. Business Models and Strategies.
4. Direct and Database Foundations.
Part II: ESSENTIAL INTERNET MARKETING TOOLS.
5. Branding and Video Marketing.
6. Display Advertising and Other Customer Acquisition Tools.
7. Email Marketing to Build Consumer and Business Relationships.
8. Search Marketing–SEO and PPC.
9. Social Media Marketing.
Part III: DEVELOPING INTERNET MARKETING STRATEGIES AND PROGRAMS.
10. Lead Generation and Conversion in B2B and B2C Markets.
11. Customer Relationship Development and Management.
12. Developing and Maintaining Effective Web Sites.
13. Customer Service and Support in Web Space.
Part IV: EVALUATING PERFORMANCE AND OPPORTUNITIES.
14. Measuring and Evaluating Web Marketing Programs.
15. Social and Regulatory Issues: Privacy, Security, and Intellectual Property.
16. Mobile Marketing and Media Convergence.
Product Details: Language: English
ISBN-10: 1133625908
ISBN-13: 978-1133625902
ISBN-13: 9781133625902
Author: Mary Lou Roberts, Debra Zahay
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Internet Marketing Integrating Online and Offline Strategies 3rd Edition by Roberts and Zahay Solution Manual
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